Description
The Business Excellence Award (1-30) Award requires a business to have 1-30 employees to qualify. The Business Excellence Award recognizes organizations that demonstrate exceptional performance and outstanding achievements in various aspects of their operations. They must also have continuous community involvement and ensure workplace wellness and environmental sustainability.
Requirements
Here are the criteria to be considered:
- Leadership and Vision: The organization should have strong leadership that effectively communicates a clear vision and sets strategic direction. The leaders should demonstrate a commitment to excellence, drive innovation, and inspire employees to achieve high performance.
- Customer Focus and Satisfaction: The organization should prioritize customer satisfaction and demonstrate a deep understanding of customer needs and expectations. This can be measured through customer feedback, testimonials, repeat business, and customer loyalty. The organization should have strategies in place to continuously improve the customer experience.
- Innovation and Continuous Improvement: The organization should demonstrate a commitment to innovation and continuous improvement. This can involve the development and implementation of new products, services, processes, or technologies that enhance efficiency, productivity, or customer value. The criteria may also consider the organization's ability to adapt to changing market conditions and its success in staying ahead of competitors.
- Employee Engagement and Development: The organization should have initiatives in place to foster a positive work environment, promote employee engagement, and support professional development. This can include employee training programs, performance recognition, work-life balance initiatives, and opportunities for career growth and advancement.
- Corporate Social Responsibility: The organization should demonstrate a commitment to corporate social responsibility (CSR) and sustainable business practices. This can include initiatives related to environmental stewardship, social impact, ethical business conduct, community engagement, and diversity and inclusion.
- Quality Management: The organization should have effective quality management systems in place to ensure consistent delivery of high-quality products or services. This can involve certifications, adherence to industry standards, quality control processes, and a strong focus on customer feedback and satisfaction.
- Partnerships and Stakeholder Relationships: The organization should demonstrate successful partnerships and collaborations with stakeholders, including suppliers, customers, and the local community. This can involve mutually beneficial relationships, effective communication, and shared value creation.
Criteria
Criterion | Weight |
---|---|
Logo is uploaded | 2.0% |
Overall Business impression and Adhesion to Award Criteria | 10.0% |
Leadership and Continuous improvement | 22.0% |
Civic Pride and Corporate or Individual Social Responsibility | 22.0% |
Employee Engagement, Wellness and Development | 22.0% |
Customer Focus and Quality Management | 22.0% |